Contact
Four things get you a real answer
Model number, what the appliance is doing, when it started, and your cross-street. Have those to hand when you call, or put them into the booking page, and we can usually narrow the fault before anyone is dispatched.
- Model & serial On the rating plate — inside the oven door frame, behind the kick panel, or on the side wall of a refrigerator cabinet.
- What it is doing Not what you think is broken. “Clicks but will not light” is more useful than “bad igniter”.
- When it started And whether anything changed just before — a power cut, a self-clean cycle, a plumber under the sink.
- Where you are Neighbourhood is enough to give you a realistic window.
In their words
What people say afterwards
Every one of these is a Woodinville address and a Viking appliance.
4.9/ 51,345 reviews
Wine storage drifted four degrees warm and the alarm kept sounding. He replaced a thermistor that was reading low and re-seated the door gasket. It holds now, though the part took a week to arrive.
Cordelia V.
We are on a well and the dishwasher had been leaving grit for a year. He traced it to the filter housing and the water itself rather than selling us a pump, then told us what to change upstream.
Devon R.
Broil element glowed at one end only and nothing browned on top. He tested continuity, showed me the break, and had the right element in the van already.
Brynn T.